Tel: +27 21 591 9151
National Line:+27 87 724 7797


Quality Excellence

Recall embraces “Quality Excellence” as one of the cornerstones of our business. We implement a stringent quality management system based on the ISO 9001:2008 Quality Assurance Standard through client specific policies and procedures, which is driven by management and supported by our personnel. Every contract that Recall works on is managed according to our Quality Management System, which includes a commitment to a sound environmental policy implemented by well trained staff.

Our Cape Town operation is certified by the South African Bureau of Standards which is regularly audited to ensure that we continually apply our quality systems and comply with the requirements of ISO 9001. In addition, our security personnel are registered with PSIRA and are assessed regularly through our internal quality systems.

Through our Quality Management System we provide a high standard of security services, which reduces the risks associated with security issues. These risks may include public safety, commercial, technology and programmes. The quality processes demand continual improvement through client feedback on an ongoing basis which enables us to identify and improve upon any weaknesses in our service delivery, all in the interest of promoting long term client relations and service excellence

Member Of Professional Associations

Recall is a member of various professional associations including:

  • Security Industry Regulatory Authority of South Africa
  • SABS: ISO 9001:2000 Quality Management Systems
  • National Occupational Safety Association (NOSA)
  • Consumer Goods of council of SA (Crime prevention program)
  • SASSETA: National Certificate: General Security practices
  • Police forums

BEE Involvement

Recall is a wholly owned South African company committed to black economic empowerment. Recall security has been independently rated as a level 4 contributor.


Recall has packaged its business based on the franchise operating system and offers franchise opportunities to interested parties.

Not only will you be buying into a proven business with professional back up and support, you will also be buying into:

  • A proven operating system
  • Brand recongnition
  • Customer confidence
  • Effective marketing
  • Buying power
  • Sharing ideas
  • Training and skills transfer
  • Increased potential for success

Client Base – References will be supplied on request.


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